Common

Can a beginner with no experience operate it quickly?

Beginners can get started quickly. It comes with a simple operation manual and video tutorials. You can master basic engraving after familiarizing yourself with it for about 30 minutes.

Which design software is supported? How to import patterns into the machine?

It is compatible with mainstream engraving machine software such as Lightburn and LaserGRBL, and supports formats including SVG, DXF, PNG, and JPG. Patterns can be imported via USB or Wi-Fi.

Do I need professionals for installation? Can I do it myself?

No professionals are needed—you can install it by yourself. You can complete debugging in 15-30 minutes by following the instruction manual.

What are the core consumables of the machine? Is replacement easy? Is the usage cost high?

The core consumables are laser tubes and lenses. A laser tube has a service life of 1,000-3,000 hours. Lenses can be regularly wiped for maintenance, and replacement is simple if they are damaged. The unit price of consumables is not high, so the daily usage cost is relatively low.

Can the engraving/cutting speed be adjusted? What is the approximate speed for different materials?

The speed can be freely adjusted in the software. Speeds vary for different materials, allowing you to balance speed and processing quality.

Series M1s

What power options are available for this enclosed laser engraver? And what scenarios are different powers suitable for?

Currently, 3 power versions are offered: 12W, 24W, and IR 2W.

  • 12W: Ideal for surface engraving/cutting of thin materials (e.g., acrylic, wood, leather) — fits DIY, small creative workshop scenarios;
  • 24W: Supports deeper engraving/cutting of thicker materials (e.g., acrylic, wood, fabric) — suitable for small-batch customization in small workshops, home decor parts production;
  • IR 2W: Focuses on low-power, safe marking on paper, pure cotton, etc. — applicable to educational aid production, fine packaging decoration.

Does the laser head require manual focusing? Is the operation difficult?

Manual adjustment is needed, but it’s very simple. The device is equipped with a laser module focusing tool: just move the laser head up/down based on material thickness and the reference values in the manual. Even beginners can master it quickly.

What accessories need to be installed before use after delivery?

Essentially, only the smoke exhaust pipe needs installation: it vents gas generated during engraving to the open environment, keeping the operation area’s air clean.

What advantages does the enclosed design have over open models?

  • Safety protection: Blocks laser radiation effectively, lowers risks — better for spaces with frequent family/teaching personnel activity;
  • Environmental friendliness: Works with the smoke exhaust pipe to reduce odors and dust spread, keeping the area cleaner;
  • Noise & debris reduction: Lessens engraving noise and blocks debris splatter, enhancing the operation experience.

What materials can this engraver process?

It supports multiple common materials (material range varies by power):

  • Universal (all powers): Acrylic, wood, paper, fabric, leather, plastic;
  • 24W-exclusive: Up to 15mm-thick wood, thin metal surface marking (requires matching special coatings).

Note: Processing of toxic-gas-emitting materials (e.g., PVC, foam) is prohibited.

Does operation require a computer connection? Is there a more convenient control method?

Two control methods are supported:

  • Computer connection: Import design files via dedicated software for high-precision engraving/cutting;
  • Offline operation: Supports TF card file insertion (confirm specific configuration) — start processing without a computer.

What’s the device’s engraving precision? Is it suitable for delicate patterns?

Engraving precision reaches 0.01mm, which clearly restores details like fine lines and small text (e.g., text under 3mm). It fully meets needs for delicate patterns in creative DIY, personalized accessories.

Is there supporting design software? Do beginners need to learn additional design skills?

We provide user-friendly engraving software. Beginners don’t need professional design skills: just select templates and adjust parameters to generate engraving files quickly; custom designs are supported via importing formats from common software (e.g., PS, AI).

Series L1

What power options are available for this open gantry laser engraver? What scenarios are different powers suitable for?

The engraver has 3 models with corresponding power configurations:

  • L1 Mini: 3W (entry-level)
  • L1 Pro: 7W / 12W (optional high-power version)
  • L1 Plus: 24W (industry-grade high-power)

Application scenarios by power:

  • 3W (L1 Mini): Ideal for beginner DIY (e.g., notebook decoration, small label marking); suitable for thin materials like paper, leather, non-toxic plastics.
  • 7W/12W (L1 Pro): Enables fine engraving/cutting; fits personalized small items (e.g., keychains, custom phone cases).
  • 24W (L1 Plus): Supports deep engraving and thin metal marking; suitable for small workshop mass production, home decoration parts manufacturing.

Does the laser head require manual focusing? Is the operation difficult?

Manual adjustment is needed, but it’s very simple. The machine is equipped with a dedicated laser module focusing tool — just move the laser head up/down based on material thickness and the reference values in the manual. Even beginners can master this operation quickly.

What is the effective processing area of the workbench? What size of workpieces can it process?

Effective engraving area by model:

  • L1 Mini: 150×150mm (suitable for small workpieces like keychains, small labels)
  • L1 Pro: 300×300mm (suitable for medium workpieces like phone cases, small wooden boards)
  • L1 Plus: 400×400mm (suitable for medium-to-large workpieces like signboards)

Note: The L1 Plus also supports connecting an extended workbench to meet larger-size processing needs.

What are the advantages of the open gantry frame design?

The open gantry structure has 3 core advantages:

  • Material loading: Convenient to place/remove large or irregular workpieces (e.g., curved decorative boards, small wooden planks).
  • Maintainability: The open layout makes cleaning, inspection, and daily maintenance easier.
  • Expandability: Better adapts to accessories like auxiliary fixtures, supporting more processing scenarios.

What materials can this engraver process? Are there any prohibited materials?

It supports materials with stable properties (non-toxic, non-flammable):

  • Usable materials: Paper, leather, wood, acrylic, fabric, coated metal (for all L1/Pro/Plus models), non-toxic plastics.
  • Prohibited materials: PVC (releases toxic gas), foam (flammable and produces harmful fumes), uncoated metal (reflects laser and damages equipment).

What control methods does this engraver support? Does it need to be connected to a computer all the time?

2 control methods are supported:

  • Computer connection: Use the USB interface to connect Windows/macOS devices; import design files via matching software for processing.
  • Offline operation: Use a mobile app to set files and transfer them to the engraver; no computer connection is needed to start processing (great for mobile scenarios).

What safety precautions should be taken when using this open engraver?

Since it’s an open model, pay attention to these safety rules during operation:

  • Wear professional laser protective goggles to avoid laser eye injury.
  • Operate in a ventilated environment (with a matching exhaust device) to discharge fumes generated during processing.
  • Do not leave the machine unattended during processing; keep flammable items away.

What supporting resources and after-sales services does this engraver include?

Full supporting resources:

  • Matching accessories: Built-in design template + detailed operation manual.
  • Free online tutorials: Covering assembly, parameter adjustment, troubleshooting.
  • After-sales: 1-year warranty for core components (laser module, control board) + 24-hour after-sales consultation.

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